Name: HLTH Heard in the Halls: Dr. Justin Schrader on Patient Communication's Next Chapter
Uploaded: 2025-10-31T16:43:37.000Z
Duration: 324
Description: In this special episode of HITea Heard in the Halls at HLTH, Justin Schrager, MD, co-founder and Chief Medical Officer at Vital, joins Grace Vinton to discuss...

In this special episode of HITea Heard in the Halls at HLTH, Justin Schrager, MD, co-founder and Chief Medical Officer at Vital, joins Grace Vinton to discuss the launch of Vital Urgent Care - an AI-powered platform giving patients real-time updates, accurate wait times, education, and personalized guidance, all without downloads or logins.

Dr. Schrager highlights one of healthcare’s most underrated challenges: patient communication. Vital’s AI-driven tools are helping close that gap, boosting average hospital Google ratings from 2.7 to 4.0 stars and increasing follow-up appointments across health systems.